Send & Returns

Shipping costs
For shipments within The Netherlands will be charged €6,-. International shipments will be calculated when you click on ‘Proceed to checkout’ after filling in your address data & country.

Delivery times
Delivery time in the Netherlands is 3-4 working days, for the most common shipments outside of the Netherlands see the table below.
Belgium: 4-5 days
France: 5-8 days
Germany: 5-6 days
Italy: 5-8 days
Austria: 6-8 days
Spain: 6-8 days
Swiss: 6-7 days

Carriers
PostNL is the Dutch partner we collaborate with for national shipping’s. Outside The Netherlands PostNL has their partners to hand the over the package for international deliveries.

Returns
you can return your purchased items within 14 days to receipt, provided that the product is unwashed and unworn (you can of course fit the item). The costs for returning are on your own account. The steps to follow for your return are:
1)      Send us an email on info@thehardstylefamily.com with the reason of your return. 
2)      Add a note to your return with your full name, email address and the product + size you are returning.
3)      Package the return and ensure that the package is properly sealed.
4)      Add the address below on your package:

Koningskaars 21
5803 JD Venray
Netherlands

The purchase amount will be transferred back to your bank account immediately upon receipt!